Last updated: [TO CONFIRM: date]
1. Who we are
This policy explains how Aurum Biotech (“Aurum”, “we”, “us”) collects and uses personal data through this website, our Training Academy and our scientific services. Data controller: [TO CONFIRM: registered legal name and address].
2. Data we collect
- Account and enrolment data: name, email address, phone number, country, organisation, and the programmes you enrol in.
- Learning data: course progress, quiz and assessment results, submitted assignments, attendance at live sessions and certificates issued.
- Payment data: order details and payment status. Card payments are handled by our payment provider; [TO CONFIRM: confirm that Aurum does not store full card details].
- Enquiry data: information you send through contact and quote forms or by email.
- Service data: information supplied with samples or service requests. [TO CONFIRM: categories of sample-related data processed]
- Technical data: IP address, browser and device information, and cookies (see section 7).
3. How we use your data
- To create and manage your account and provide access to courses.
- To deliver live sessions, recordings, assessments and certificates.
- To process payments and keep financial records.
- To respond to enquiries and provide quotations and services.
- To send service messages about your enrolment or order.
- To send marketing messages, only where you have agreed. [TO CONFIRM]
4. Legal basis
[TO CONFIRM BY LEGAL ADVISER: legal bases and applicable data-protection law.]
5. Sharing your data
- Payment provider, to process payments.
- Video-conferencing provider, to deliver live online sessions.
- German Jordanian University (GJU), for diploma students, to the extent needed for certification. [TO CONFIRM]
- Hosting and IT service providers that operate this website.
- Authorities, where required by law.
We do not sell personal data.
6. International transfers
[TO CONFIRM: whether data is stored or processed outside Jordan, and safeguards.]
7. Cookies
This website uses cookies that are necessary for login, the shopping cart and checkout. [TO CONFIRM: any analytics or marketing cookies and how consent is collected.]
8. How long we keep data
[TO CONFIRM: retention periods for accounts, learning records, financial records, enquiries and service data.]
9. Your rights
You may ask to access, correct or delete your personal data, or object to certain uses, by contacting us at the address below. [TO CONFIRM: rights under applicable law and response times]
10. Security
We use reasonable technical and organisational measures to protect personal data. No online service can be guaranteed to be completely secure.
11. Contact
Privacy questions: [TO CONFIRM: privacy contact email]
Training: training@aurumbiotech.com
General: info@aurumbiotech.com