Terms & Conditions

[DRAFT – LEGAL REVIEW REQUIRED] This Terms & Conditions document is a working draft prepared for review and is not final. Items marked [TO CONFIRM] must be completed and the full text approved by a qualified legal adviser before launch.

Last updated: [TO CONFIRM: date]

1. About these terms

These Terms & Conditions apply to your use of this website and to the training programmes, scientific services and products offered by Aurum Biotech (“Aurum”, “we”, “us”). Legal entity: [TO CONFIRM: registered legal name, registration number and registered address].

By creating an account, enrolling in a programme, requesting a quote or placing an order, you agree to these terms. If you do not agree, please do not use our services.

2. Accounts

  • You must provide accurate information when creating an account and keep your login details confidential.
  • You are responsible for activity under your account. Tell us promptly at training@aurumbiotech.com if you believe your account has been misused.
  • Accounts are personal and must not be shared.

3. Training Academy

  • Enrolment. Enrolment is confirmed once payment has been received and access has been granted in My Learning.
  • Diploma and individual courses. The Bioinformatics & Computational Sciences Diploma comprises five core courses and one specialization. Courses may also be purchased individually where offered.
  • Prerequisites. Some courses require completion of earlier courses before their content becomes available.
  • Certificates. Individual courses lead to an Aurum course certificate. Certification by German Jordanian University (GJU) applies to the full diploma only, subject to successful completion of all requirements.
  • Live sessions and recordings. Live sessions are delivered online. Recordings and materials are provided for the personal study of enrolled students only and must not be shared or redistributed.
  • Schedule changes. We may need to change session dates, instructors or delivery arrangements. We will notify enrolled students of significant changes. [TO CONFIRM: policy for cancelled or rescheduled cohorts]
  • Conduct. Students must behave respectfully in live sessions and online spaces and must not submit work that is not their own.

4. Fees and payment

  • Prices are shown in Jordanian Dinars (JOD) and payment is processed in JOD. Any amounts shown in other currencies are approximate and for information only; the final amount charged by your bank may vary.
  • Payments are processed by our third-party payment provider. [TO CONFIRM: payment provider name and accepted payment methods]
  • Taxes: [TO CONFIRM: whether prices include applicable taxes]
  • Corporate or institutional invoicing: [TO CONFIRM: terms]

5. Cancellations and refunds

Cancellations and refunds are governed by our Refund Policy.

6. Scientific services

  • Services are provided on the basis of a written quotation or agreed scope of work. [TO CONFIRM: quotation validity period]
  • Clients are responsible for the accuracy of information supplied with samples and for complying with applicable rules on sample collection, shipping and consent. [TO CONFIRM: sample acceptance criteria]
  • Turnaround times are estimates unless agreed in writing. [TO CONFIRM]
  • Results and reports are confidential and are provided to the client named in the quotation. [TO CONFIRM: data and sample retention periods]

7. Products

[TO CONFIRM: ordering, delivery, storage, shelf-life, return and warranty terms for laboratory products. Products are for research use only unless stated otherwise — TO CONFIRM.]

8. Intellectual property

Course content, recordings, materials and website content are owned by Aurum or its licensors and are provided for personal, non-commercial use. You may not copy, record, resell or redistribute them without our written permission.

9. Limitation of liability

[TO CONFIRM BY LEGAL ADVISER: limitation of liability, exclusions and indemnities.]

10. Privacy

We handle personal data in accordance with our Privacy Policy.

11. Governing law

[TO CONFIRM: governing law and jurisdiction.]

12. Changes to these terms

We may update these terms from time to time. The version published on this page applies from the date shown above.

13. Contact

Training: training@aurumbiotech.com
Scientific services and products: info@aurumbiotech.com
Postal address: [TO CONFIRM]